##Root Cause

• Unverified PayPal account: The customer’s PayPal account has not completed the required verification steps.
• Incorrect PayPal account details: The PayPal credentials provided are incorrect or incomplete.
• Account restrictions: The customer’s PayPal account has limitations placed on it due to unresolved issues or pending verifications.
• Payment authorization failure: PayPal failed to authorize the payment due to account configuration or compliance issues.

##Troubleshooting and Solutions

• Ask the customer to verify their PayPal account and ensure all required verifications are completed.
• Request the customer to double-check their PayPal login details and payment authorization status.
• Recommend using a different payment method if the issue cannot be resolved immediately.
• Contact PayPal support if the customer’s account appears valid but transactions continue to fail.
• Clearly communicate to customers any account validation requirements before initiating PayPal payments.